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Verified reviews and customer satisfaction

Take control over your e-reputation and improve it : with Zenchef, all of the reviews are verified and mostly positive!

Control your e-reputation and improve it with verified reviews

  • 88% of web surfers check reviews out before booking a restaurant table
  • 1 online review out of 3 is wrong or malicious
  • With Zenchef only guests that actually ate at your restaurant are able to leave a review on your website
  • 90% of reviews collected by Zenchef for your website are positive
  • To publish them or not to publish them ? It is your call. You control your reviews and therefore your online reputation.
A 100% certified review left by a restaurant guest Shape

Improve your guests experience by sending satisfaction forms

  • Prove your guests their opinion matters with satisfaction forms automatically sent by Zenchef once they visited your establishment
  • Make it easier for your guests to leave a comment with a form displaying specific keywords describing courses, atmosphere, service...
  • Give your guests the opportunity to send you private messages if they want to discretely point out particular aspects of your service
A restaurant guest certified review and the Zenchef satisfaction form Shape

Develop your guests satisfaction by responding to their feedback and adapting your service

  • Respond to your guests reviews in just a few clicks thanks to predefined answers available in our Zenchef platform
  • Adapt your service thanks to your statistics analysis and keywords your customers use the most (noisy, slow, light...)
Predefined replies of a guest feedback on the Zenchef platform Shape

Customers reviews are vetted unlike with some other websites in which any person or competitor can speak their mind

Hervé Renneson •
Le Saint-Christophe restaurant in La Sentinelle