A satisfaction form will be sent out by email and text message to your customers after they showed up following the reservation they made via Zenchef.
Reviews collected via Zenchef bookings and via the main reviews websites are centralized in your personal dashboard.
We let you know by text message or email as soon as one of your customer posts a review.
By rating, by service or by source, filter your reviews to understand precisely what happened and to be able to adapt your decisions in the future.
With Zenchef, I can receive my customers' reviews privately and I can answer them in few seconds; plus, only customers who visited my restaurant can leave their opinions publicly!