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Take back control of your reviews and e-reputation

Collect automatically verified customers' reviews

A satisfaction form will be sent out by email and text message to your customers after they showed up following the reservation they made via Zenchef.

  • Your customers receive a notification by email and/or text message after their visit to your restaurant.
  • They can send a public review that you can post on your website and on your Facebook page.
  • They can also send you private comments to tell you more about their experience at your restaurant.
Collect customers reviews

Follow-up on your customers' satisfaction and your e-reputation on reviews websites

Don't miss a customer's review!

Stop wasting time looking for reviews on your restaurant

Reviews collected via Zenchef bookings and via the main reviews websites are centralized in your personal dashboard.

Be the first one to know what people say about your restaurant

We let you know by text message or email as soon as one of your customer posts a review.

Filter your reviews to give them context

By rating, by service or by source, filter your reviews to understand precisely what happened and to be able to adapt your decisions in the future.

Answer all of the reviews to build customer loyalty

  • Answer in 2 clics from your computer, your tab or your phone.
  • We provide you with examples of answers to save you time.
Answer customers' reviews
Publish your customer's reviews

Publish your customers' reviews whether you have a Zenchef website or not

  • Our reviews widget can be embedded on any website.
  • Publish your verified reviews on your Facebook page thanks to our widget.

Analyze your customers' satisfaction and compare it to your competitors'

Analyze the evolution of your reviews
  • Follow up on the evolution of your ratings and on your raking on the main reviews websites.
  • Find out which keywords are most used to describe your restaurant.
  • Learn more about your ranking compared to your direct competitors'.
Leïli Manchon

With Zenchef, I can receive my customers' reviews privately and I can answer them in few seconds; plus, only customers who visited my restaurant can leave their opinions publicly!

Leïli Manchon
Manager of the Relais Russe in Morsang-sur-Orge

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