The steps
Switch systems without interrupting your service
We will contact you 30 days before your upgrade period begins.

ZenchefOS
What’s new?
7 days a week, from 09:00 to 21:00 support. Our team of hospitality experts speaks your language and understands the daily challenges of your restaurant.
Collect your reviews effortlessly. Choose whether you want to receive internal feedback only, or share public reviews directly on Google and Tripadvisor.
Choose the view that fits your workflow: seating plan, timeline view, or reservation list. Manage tables flexibly and keep your seating fully optimized.
Protect your revenue before you lose it. Our Zenradar (AI) system identifies high-risk reservations so you can act proactively before sitting with empty tables.
Finally understand what actually fills your tables. Our intuitive dashboard reveals which promotions perform best, which guests return most frequently, and what's driving your reputation, all at a glance, without needing a data analyst on staff.
Arrange seatings, check-in reservations and view guest details from your preferred device with the ZenchefOS app, available for both Android and iOS.
Discover ZenchefOS
Simplify restaurant management with powerful tools






ZenchefOS
More on the feature menu
Keep 100% of what you earn. Unlike platforms that take a bite out of your profits, we believe your success should be entirely yours.
Fill your restaurant without a marketing agency. From targeted email campaigns to social media integration, all the tools to attract new guests and bring existing ones back.
Stop guessing what will bring guests back. Our ready-to-use templates make communication effortless, while smart segmentation ensures you're sending the right message to the right diner at the perfect moment—whether it's a special event, holiday menu, or loyalty reward.
Build direct guest relationships without intermediaries. Your guests are truly yours – use their preferences and history to create personalized experiences that keep them coming back.
Know your guests better than they know themselves. Segment your guests based on visit frequency, preferences, or spending patterns for targeted communication that truly resonates.
Let guests book where they already are. Capture reservations directly from Google Search, Maps, and Instagram without guests needing to download another app. You control where your reservations come from.
Maximize every seat, every service. Our smart system manages both planned reservations and spontaneous guests, ensuring you never leave a table unnecessarily empty.
Allow only authorized staff to close shifts, refund deposits, or make changes to other settings with a manager code, protecting against accidental modifications and ensuring only those with the code can implement changes.
Showcase dining specials and events online, allowing guests to choose their experience per person in a single reservation. They can specify adults, children, and menu choices like a 3-course meal, a vegetarian option, and more at checkout.
Frequently asked questions
Throughout your upgrade process, we’ll migrate your existing restaurant settings (within reason), reservations and guest data to ZenchefOS, so you can keep all your relationships and important insights.
Read moreNo. We won’t charge any additional costs to upgrade to ZenchefOS. We will match your current subscription to your Zenchef subscription, so you keep the same value without extra fees.
Read moreWhether you’re just getting started or want to dive deeper, our 5-part video guide walks you through the key features of ZenchefOS, from navigating the interface to managing reservations and handling no-shows. Watch the videos to get the most out of your system and improve your daily operations.
Read moreZenchefOS gives you full control over your restaurant’s table layout. You can create zones, add or adjust tables, block specific tables for services, and customize the seating view, all to match your floor plan and service flow.
Read moreExperiences let you showcase special offers like menus, seasonal events, or packages directly in your online booking module. You can customize availability by day, time, number of guests, and more. Easily create, edit, or reorder experiences to match your restaurant’s concept, all from the ZenchefOS back office.
Read moreTo accept online payments for features like prepayment or gift vouchers, you need to activate Zenchef Payment in your account settings. Complete your company details, add decision makers and payout information, and upload the required documents. Once your account is verified, your payment features are ready to use.
Read moreYes, the app is available for iOS and Android.
Read moreYes, there are other POS integrations available.
Read moreZenchefOS helps you collect verified guest reviews automatically after each reservation. You can manage all your feedback in one place, respond to guests, choose which reviews to publish, and even display them on your website to build trust with future diners.
Read moreWith ZenchefOS, you can create and sell gift vouchers directly from your back office. Offer fixed amounts, flexible value ranges, or experience-based vouchers, all visible through your booking widget. Guests purchase and personalize their voucher online, while your team manages redemptions and validity in the back office. A seamless way to boost revenue and enhance guest experience.
Read moreService exceptions let you temporarily open, close, or adjust your reservation services without changing your regular schedule. Use them to add a one-time event, replace a service with a special offer, or update settings like prepayment or time slots, all from the back office.
Read moreWith the Zenchef Marketing Suite you can create personalized email campaigns to engage your guests. Use AI-generated content, responsive templates, audience segmentation and booking buttons to drive results. Track opens, clicks and reservations directly from your dashboard.
Read moreConnect your Zenchef account to your Facebook and Instagram pages to activate the Book button and let guests reserve directly from your social media. Make sure you have the right admin access and follow the step-by-step flow in your Zenchef settings. A quick setup with big visibility.
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