What ZenchefOS brings to the table
A plataforma que não só reserva mesas, mas também nutre os sentimentos das memórias.
The best of 4 platforms in 1
All the best restaurant tools, now in one platform. Streamline operations, boost visibility, and create unforgettable guest experiences.
Zero commissions. Forever.
Keep 100% of what you earn. While others take a bite out of your profits, we believe your success should stay yours.
Your data, safely migrated
As you upgrade, we’ll migrate your existing settings, reservations, and guest information into ZenchefOS, ensuring nothing important gets left behind.
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The steps
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Switch systems without interrupting your service
You are here
Your upgrade to ZenchefOS will not start immediately; the timing varies per restaurant.
We will contact you 30 days before your upgrade period begins.
We will contact you 30 days before your upgrade period begins.
Your upgrade period starts.
Meet your ZenchefOS expert
Find your usual Guestonline contacts.
Configure your back office according to your specific needs.
Configure your back office according to your specific needs.
You are live with ZenchefOS!
Congratulations, your data has been transferred.
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ZenchefOS
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What’s new?
Improved and expert support
7 days a week, from 09:00 to 21:00 support. Our team of hospitality experts speaks your language and understands the daily challenges of your restaurant.
Get in touch
Simplify your reviews
Collect your reviews effortlessly. Choose whether you want to receive internal feedback only, or share public reviews directly on Google and Tripadvisor.
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Multiple reservation views
Choose the view that fits your workflow: seating plan, timeline view, or reservation list. Manage tables flexibly and keep your seating fully optimized.
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Predictive no-show prevention system
Protect your revenue before you lose it. Our Zenradar (AI) system identifies high-risk reservations so you can act proactively before sitting with empty tables.
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Updated operational dashboard
Finally understand what actually fills your tables. Our intuitive dashboard reveals which promotions perform best, which guests return most frequently, and what's driving your reputation, all at a glance, without needing a data analyst on staff.
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Manage reservations everywhere with ZenchefOS app
Arrange seatings, check-in reservations and view guest details from your preferred device with the ZenchefOS app, available for both Android and iOS.
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Discover ZenchefOS
Simplify restaurant management with powerful tools
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ZenchefOS
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More on the feature menu
Zero commissions, forever
Keep 100% of what you earn. Unlike platforms that take a bite out of your profits, we believe your success should be entirely yours.
Comprehensive marketing suite
Fill your restaurant without a marketing agency. From targeted email campaigns to social media integration, all the tools to attract new guests and bring existing ones back.
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Email & SMS templates that actually convert
Stop guessing what will bring guests back. Our ready-to-use templates make communication effortless, while smart segmentation ensures you're sending the right message to the right diner at the perfect moment—whether it's a special event, holiday menu, or loyalty reward.
Complete ownership of your guest data
Build direct guest relationships without intermediaries. Your guests are truly yours – use their preferences and history to create personalized experiences that keep them coming back.
Showcase your experiences online to attract guests
Showcase dining specials and events online, allowing guests to choose their experience per person in a single reservation. They can specify adults, children, and menu choices like a 3-course meal, a vegetarian option, and more at checkout.
Advanced guest segmentation
Know your guests better than they know themselves. Segment your guests based on visit frequency, preferences, or spending patterns for targeted communication that truly resonates.
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Direct reservations from Google & Instagram
Let guests book where they already are. Capture reservations directly from Google Search, Maps, and Instagram without guests needing to download another app. You control where your reservations come from.
Intelligent waitlist & walk-in management
Maximize every seat, every service. Our smart system manages both planned reservations and spontaneous guests, ensuring you never leave a table unnecessarily empty.
Learn more
Showcase your experiences online to attract guests
Showcase dining specials and events online, allowing guests to choose their experience per person in a single reservation. They can specify adults, children, and menu choices like a 3-course meal, a vegetarian option, and more at checkout.
Learn more
Showcase your experiences online to attract guests
Showcase dining specials and events online, allowing guests to choose their experience per person in a single reservation. They can specify adults, children, and menu choices like a 3-course meal, a vegetarian option, and more at checkout.
Learn more
Protect changes to your restaurant settings with a manager code
Allow only authorized staff to close shifts, refund deposits, or make changes to other settings with a manager code, protecting against accidental modifications and ensuring only those with the code can implement changes.
Learn more
Perguntas frequentes
Are there additional costs to upgrade to ZenchefOS?
No. We won’t charge any additional costs to upgrade to ZenchefOS. We will match your current subscription to your Zenchef subscription, so you keep the same value without extra fees.
Read moreHow are guest reviews managed in ZenchefOS?
ZenchefOS helps you collect verified guest reviews automatically after each reservation. You can manage all your feedback in one place, respond to guests, choose which reviews to publish, and even display them on your website to build trust with future diners.
Read moreHow do I manage service exceptions in ZenchefOS?
Service exceptions let you temporarily open, close, or adjust your reservation services without changing your regular schedule. Use them to add a one-time event, replace a service with a special offer, or update settings like prepayment or time slots, all from the back office.
Read more
25.000 restaurantes em todo o mundo confiam na Zenchef
