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Restaurant waitlist solutions
]

Turn last-minute cancellations into new reservations

Open up a restaurant waitlist for guests to join when you’re fully booked. Create a safety net for cancellations and fill last-minute tables.

Restaurant booking management software
[

Restaurant waitlist software

]

Custom build your restaurant's waitlist system

Define everything from the number of people you accept on the waitlist right down to specific time slots with ZenchefOS. Optimize to fill those seats but not over-promise.

Waitlist settings for your restaurant
People seated around a wooden table in a cozy restaurant with hanging plants and soft lighting.
[18:10] last minute table filled
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Restaurant Waitlist

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Match open tables to waitlist parties

Filter your waitlist based on party size or timeframe to view in an instant who’d be the most efficient match for your open table.

[

Zenchef App

]

Get faster confirmations on waitlist openings

Don’t just rely on email. Get your waitlisted guests booking last-minute spots faster with push notifications, direct from the app.

A Zenchef app push notification alerting that a table is now available.
[17:39] COnfirmed reservation
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Revenue

]

Innovation serving tradition with Zenchef and Lightspeed

Food for thought

Discover blog
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[
Interview
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[
5 min.
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How Château Sint Gerlach is taking the art of hospitality to new heights with Zenchef

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Smiling elderly man with gray hair and beard sitting in a dimly lit bar or lounge.
[
Interview
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[
4 min.
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How a two-star chef redefined reservations to focus on what matters most: the guest.

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Waiter in white shirt serving three older adults seated outdoors at a wooden table on a sunny terrace.
[
Interview
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[
5 min.
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Innovation serving tradition with Zenchef and Lightspeed

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Cozy restaurant interior with tables, velvet chairs, soft lighting, and dark teal walls with gold accents.
[
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[
6 min
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Less stress and better service: the tools behind Brussels' Italian trio

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Serving every restaurant role

Line drawing of smiling person in apron pointing while standing behind a counter with a register and rack of goods.

Front of House

"Zenchef is easy, time-saving and comfortable. The software opens up a world of possibilities."
read more
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Woman sitting on floor, working on laptop at desk near window with a potted plant nearby.

Marketing Manager

"When we started redirecting Zenchef reviews to Tripadvisor, we moved up 100 places in the rankings. Today we're 14th out of 1400 restaurants in Toulouse"
read more
Handwritten signature reading Julia in light blue cursive script on a white background.
Two people sitting at a cafe table sharing a tablet device, smiling and engaged.

Group Owner

"When I look at the daily statistics, I check twice, thinking there is an error. The number of digital reservations we can take monthly with Zenchef is astonishing"
read more
Signature reading Thomas written in light green cursive with a dot at the end.
Line illustration of a person in apron sitting at table with steaming cup and an open sign on door.

Restaurateur

"Zenchef is all about flexibility. It really meets all the expectations I had. The solution offers a very wide range of possibilities, while remaining easy to use."
read more
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Frequently asked questions

Can I customize my restaurant waitlist system with ZenchefOS?

Absolutely! ZenchefOS enables you to custom build your restaurant waitlist system, defining details such as the number of people accepted on the waitlist and specific time slots to optimize seat filling without over-promising.

How does the waitlist matching process work for open tables and parties?

Zenchef's restaurant waitlist feature allows you to filter waitlists based on party size or timeframe, providing an instant view of the most efficient matches for your open tables.

How can I ensure faster confirmations for waitlist openings?

Zenchef's app goes beyond reliance on emails by delivering push notifications directly from the app, ensuring faster confirmations for waitlisted guests seeking last-minute spots.

How does the restaurant waitlist software work to fill last-minute tables?

The restaurant waitlist feature allows guests to join when the establishment is fully booked, creating a safety net for cancellations and efficiently filling last-minute tables.