Zenchef vs.
OpenTable

Choosing an online reservation management software is an essential decision for any restaurant. Here is a comparison between Zenchef and Opentable, two online reservation management software programs.

What does Zenchef offer?

Zenchef is a restaurant growth platform designed to enhance dining experiences. Its objectives include optimizing online processes, improving operational efficiency, and cultivating strong relationships with guests, all with the ultimate goal of increasing restaurant profitability.
Zenchef is present in more than 20 countries and supports more than 25,000 restaurants.

What does OpenTable offer?

OpenTable is an all-in-one solution that helps restaurant streamline FOH and BOH operations, puts them in front of new guests, and backs it all up with 24/7 customer support in 240 languages.
OpenTable was founded in San Francisco, United States, in 1998.

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Compare
features

Categories
Zenchef
OpenTable
Reservation management
Centralized reservation management online & through iOS/Android App
Reservation analytics & insights
Seating plan updated in real time
Multi-venue operations
No-shows prevention
No-show forecasting notification
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Pre-payments & reservation deposit
Available with payment fees depending on your subscription
5% commission fees per each prepaid experience
Reservation reconfirmation
Reservation reminder
Guest experience
Reserve with Google
Reserve through Instagram & Facebook
Call assist to directly log phone reservations
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Automated waitlist
Gift vouchers
Pay-at-table through a QR code
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Split the bill & pay separately
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Loyalty features
Dedicated CRM with 100% owned guest data & insights
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Marketing promotions through emails & SMS
Guest segmentation
Guest reviews
Certified guests reviews across your website, Google & more
Email guests post-visit, asking for a review
Automated AI generated answers
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Pricing & add-ons
Subscription price & commission fees
Monthly or annual subscription, without any commission fees
First contract of at least 12 months, paid monthly.
€1,50 commission fees for each guest.
Tailored website design
Creation of a website with different templates available
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POS & Custom APIs integrations
Onboarding with a product expert
Customer support
Dedicated account manager & email support
Support via email, phone & live chat
READY TO CREATE
exceptional
DINING
EXPERIENCES?
Request a demo or get in contact with our sales team.