Zenchef vs.
Resmio

Choosing an online reservation management software is an essential decision for any restaurant. Here is a comparison between Zenchef and Resmio, two online reservation management software programs.

What does Zenchef offer?

Zenchef is a restaurant growth platform designed to enhance dining experiences. Its objectives include optimizing online processes, improving operational efficiency, and cultivating strong relationships with guests, all with the ultimate goal of increasing restaurant profitability.
Zenchef is present in more than 20 countries and supports more than 25,000 restaurants.

What does Resmio offer?

Resmio’s reservation tool is integrated in your website and allows guests to check table availability in real time and then book a table with just a few clicks. Resmio’s digital solutions, developed specifically for the restaurant and hospitality industry, streamline restaurant management, reduce time and labor costs, and enable restaurateurs to attract and bind more guests through online marketing.
Resmio was founded in Lueneburg, Germany, in 2011 and moved to Berlin in 2013.

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Guest Experience

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Compare
features

Categories
Zenchef
Resmio
Reservation management
Centralized reservation management online & through iOS/Android App
Reservation analytics & insights
Seating plan updated in real time
Yes
Multi-venue operations
-
No-shows prevention
No-show forecasting notification
-
Pre-payments & reservation deposit
Available with payment fees depending on your subscription
Available with payment fees depending on your subscription
Reservation reconfirmation
-
Reservation reminder
Guest experience
Reserve with Google
Reserve through Instagram & Facebook
-
Call assist to directly log phone reservations
-
Automated waitlist
Gift vouchers
Pay-at-table through a QR code
Split the bill & pay separately
-
Loyalty features
Dedicated CRM with 100% owned guest data & insights
Marketing promotions through emails & SMS
Guest segmentation
-
Guest reviews
Certified guests reviews across your website, Google & more
Email guests post-visit, asking for a review
Yes
Automated AI generated answers
-
Pricing & add-ons
Subscription price & commission fees
Monthly or annual subscription, without any commission fees
Monthly or annual subscription, without any commission fees
Tailored website design
Creation of a website with different templates available
-
POS & Custom APIs integrations
Onboarding with a product expert
Customer support
Dedicated account manager & email support
Support via email, phone & live chat

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